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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Verification URL from verifier app is showing 404

    Asked by Rafik Samy  on November 21, 2015 at 05:04 PM

    Hello,

    The page of mail verification is not found.
    I like to be sure that my registration Email has been verified.

     

    Thank you

    Rafik Samy

    Page URL:
    http://www.jotform.com/http%3A%2F%2Fsubverifier.jotform.io%2Fconfirm.p<br/>hp%3Fid%3D323952232621355809%26key%3DTlFaZ0JMdnZkaXZ3b1AvNVNqWmt4TWFUR<br/>zdvN1pOcGt

    Screenshot
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    JotForm Support

    Answered by EltonCris on November 22, 2015 at 06:55 AM

    Hello Rafik,

    Your verification URL starts with http://www.jotform.com/ which isn't correct. It should start with http://subverifier.jotform.io/ e.g.

    http://subverifier.jotform.io/confirm.php?id=323952232621355809&key=APIKEYHERE

    I suggest to check the hyperlink in your email template and make sure the URL starts with the one mentioned above.

    Thanks!