What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I bought a theme, but it will not show up in "My Themes."

    Asked by Realtipix on November 22, 2015 at 05:42 AM

    I bought a theme, but it will not show up in "My Themes."

    my themes
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    JotForm Support

    Answered by Welvin on November 22, 2015 at 10:15 AM

    What is the name of the theme? Please let us know so we can submit this thread to our developers. If you can also send us a copy of the receipt, that would be great. You can send the copy to support@jotform.com.

    Thanks