how to cancel jot form account / subscription ?

  • owenmcauley
    Asked on November 22, 2015 at 2:48 PM

    Where on dashboard can I cancel my subscription to jot form ?

  • Mike_G JotForm Support
    Replied on November 22, 2015 at 4:24 PM

    When you're logged in to your account go to https://support.jotform.com/myaccount/billing

    and select Starter plan (Free) from the plan options available.

    how to cancel jot form account / subscription ? Image 1 Screenshot 30

    Once you've selected that, the window on the image below will show

    how to cancel jot form account / subscription ? Image 2 Screenshot 41

    Then just follow the instruction that comes after.

    I hope this helps. Should you have any difficulties or if you have any other questions or concerns, please do not hesitate to get back to us and we willb e glad to help you. 

    Thank you.