JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When you're logged in to your account go to https://support.jotform.com/myaccount/billing
and select Starter plan (Free) from the plan options available.
Once you've selected that, the window on the image below will show
Then just follow the instruction that comes after.
I hope this helps. Should you have any difficulties or if you have any other questions or concerns, please do not hesitate to get back to us and we willb e glad to help you.