What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how to cancel jot form account / subscription ?

    Asked by owenmcauley on November 22, 2015 at 02:48 PM

    Where on dashboard can I cancel my subscription to jot form ?

    form account dashboard billing cancelation free account bronze subscription
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 22, 2015 at 04:24 PM

    When you're logged in to your account go to https://support.jotform.com/myaccount/billing

    and select Starter plan (Free) from the plan options available.

    Once you've selected that, the window on the image below will show

    Then just follow the instruction that comes after.

    I hope this helps. Should you have any difficulties or if you have any other questions or concerns, please do not hesitate to get back to us and we willb e glad to help you. 

    Thank you.