What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form templates not working on some computers

    Asked by victorharberson on November 22, 2015 at 03:35 PM

    This is an example of the problems you have with your own form templates and it really discredits the quality of your service overall. We also experience problems with your templates not working on some computers.

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    JotForm Support

    Answered by Welvin on November 22, 2015 at 03:53 PM

    Our apologies again, but would you mind giving us more details about this problem? Let us know what is the OS and Browser that is used to fill the form. When you say not working, do you mean to say that the template won't appear in the browser? Or, is the form not being responsive? You can't fill it?

    Also, if the form is embedded, let us know the page URL here so we can inspect it from there.

    Thank you and I look forward to your reply.