Form templates not working on some computers

This is an example of the problems you have with your own form templates and it really discredits the quality of your service overall. We also experience problems with your templates not working on some computers.

Our apologies again, but would you mind giving us more details about this problem? Let us know what is the OS and Browser that is used to fill the form. When you say not working, do you mean to say that the template won't appear in the browser? Or, is the form not being responsive? You can't fill it?

Also, if the form is embedded, let us know the page URL here so we can inspect it from there.

Thank you and I look forward to your reply.