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    Conditional logic not working correctly

    Asked by pianobook on November 22, 2015 at 04:15 PM

    In Conditional Logic, rules 5 and 6 are not working correctly in my form. Even though rule 6 says to show Piano Donations only if Can Be Donated is checked in Include, in Preview it shows Piano Donations all the time. And though rule 5 says to hide Piano Donations if both Can Be Donated and Limited-Use Donation Only are checked, in Preview it shows Piano Donations all the time.

    Page URL:
    https://form.jotform.com/53246037465153

    correctly preview donation checked conditions hide
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    JotForm Support

    Answered by jonathan on November 22, 2015 at 05:57 PM

    Please try this changes in your jotform http://www.jotform.us/form/53246037465153  Conditional statement #5, remove the condition rule Hide.

    It was conflicting with Conditional statement #6 condition rule.

    Here is my test form https://form.jotform.com/53257268763970? you can try.

    Let us know if this is not how you wanted it to be.

    Thanks.

     

     

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    Answered by pianobook on November 22, 2015 at 06:46 PM

    It solves the problem of Piano Donation showing up when nothing is checked, but it doesn't hide Piano Donation when both Can Be Donated and Limited-Use Donation Only are both checked. That's why I had added (to no avail) the Hide instruction.

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    JotForm Support

    Answered by jonathan on November 22, 2015 at 07:25 PM

    Can you please test the form again https://form.jotform.com/53257268763970?

    I have added this rule in the conditional statement

     

    Let us know if this matches the requirement... or not.

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    Answered by pianobook on November 22, 2015 at 08:14 PM

    Yup -- it works! Thanks.

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    JotForm Support

    Answered by Chriistian on November 22, 2015 at 10:44 PM

    On behalf of my colleague Jonathan, you are welcome. I'm glad that it works now. If you have any further questions, please feel free to contact us