What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I recieving an error; Over Quota?

    Asked by Amanda on January 26, 2012 at 12:06 PM

    I am using unsecured forms and I am allowed 100 per month free. When a customer clicks on the link to the form it states that we are over the quota.....So how is it that I am over quota? Is the 100 including the incoming and outgoing forms?

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    Answered by AtacanC on January 26, 2012 at 02:37 PM

    Hi Amanda,

    I've just checked your account and saw that you are using a secure form. You have already received 10 SSL submissions. I've now deleted 5 SSL submissions and reactivated your account. But we can only do it once. Please change the embed code from:

    https://secure.jotform.com - htts://www.jotform

    to

    http://form.jotform.com or http://www.jotform.com

    So you can use regular forms instead of secure forms.

    Feel free to contact us if you need further assistance.