Why am I recieving an error; Over Quota?

  • Profile Image
    Amanda
    Asked on January 26, 2012 at 12:06 PM

    I am using unsecured forms and I am allowed 100 per month free. When a customer clicks on the link to the form it states that we are over the quota.....So how is it that I am over quota? Is the 100 including the incoming and outgoing forms?

  • Profile Image
    AtacanC
    Answered on January 26, 2012 at 02:37 PM

    Hi Amanda,

    I've just checked your account and saw that you are using a secure form. You have already received 10 SSL submissions. I've now deleted 5 SSL submissions and reactivated your account. But we can only do it once. Please change the embed code from:

    https://secure.jotform.com - htts://www.jotform

    to

    http://form.jotform.com or http://www.jotform.com

    So you can use regular forms instead of secure forms.

    Feel free to contact us if you need further assistance.