What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform doen't work on WPTouch, even with "Responsive" Enabled

    Asked by testdrivetech on November 22, 2015 at 10:05 PM
    My forms have the mobile responsive widget installed and my WPTouch is set to external and this is still not working.  I am too looking for a solution for this and if need be will be switching to another form type.  Any updates?
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    JotForm Support

    Answered by Chriistian on November 22, 2015 at 10:13 PM



    Can you tell us the URL of your website so we can check it on our end? 


    We will wait for your response.


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    Answered by Lizzy Howlett  on May 13, 2017 at 04:08 AM

    Hi there,

    im experiencing this too and don't know how to resolve the issue! I have a jotform on this link- http://duncanhowlettguitarist.co.uk/bookingform/

    when I have my wptouch switched on as it is at the moment the form doesn't show! When I switch to desktop view or turn wptouch off it works!


    please help!! Thanks very much

    lizzy and duncan

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    JotForm Support

    Answered by jonathan on May 13, 2017 at 08:02 AM


    We will resolve your concern on another thread here https://www.jotform.com/answers/1143791