Jotform doen't work on WPTouch, even with "Responsive" Enabled

  • testdrivetech
    Asked on November 22, 2015 at 10:05 PM
    My forms have the mobile responsive widget installed and my WPTouch is set to external and this is still not working.  I am too looking for a solution for this and if need be will be switching to another form type.  Any updates?
  • Chriistian Jotform Support
    Replied on November 22, 2015 at 10:13 PM

    Hi,

     

    Can you tell us the URL of your website so we can check it on our end? 

     

    We will wait for your response.

    Regards.

  • Lizzy Howlett
    Replied on May 13, 2017 at 4:08 AM

    Hi there,

    im experiencing this too and don't know how to resolve the issue! I have a jotform on this link- http://duncanhowlettguitarist.co.uk/bookingform/

    when I have my wptouch switched on as it is at the moment the form doesn't show! When I switch to desktop view or turn wptouch off it works!

     

    please help!! Thanks very much

    lizzy and duncan

  • jonathan
    Replied on May 13, 2017 at 8:02 AM

    @Lizzy

    We will resolve your concern on another thread here https://www.jotform.com/answers/1143791