What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I receiced a submission form my noreply@jotform.com, but the sender did not leave his email. Is there any way to retreive his email, so i can respond?

    Asked by ALSURROGACY on November 22, 2015 at 11:49 PM
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    Answered by Sammy on November 23, 2015 at 02:31 AM

    You will need to have an email field in your form that will allow the user to type in their email address.

    Unfortunately if the sender did not type the email address there is no way to know the origin.

    You can set the email field to required so that this information has to be supplied.