What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to login

    Asked by Charlotte Swift on November 23, 2015 at 07:19 AM

    I have completely lost my login details, and I want to update my form ...

    other possible email address is charlotte.swift@wanadoo.fr

    Page URL:

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    JotForm Support

    Answered by Jan on November 23, 2015 at 09:47 AM

    I checked your website and I didn't see any JotForm form. There are 3 forms associated on this email address (ski.lesso**@easis**.com). You can use the password reset tool in order to gain access to your account.

    Click the "Login" button at the top left. Then, click the "Forgot Password" text link.

    One you entered your username or the email address, click on the "Send Reset Instructions" button. You will then receive an email about the password reset instructions.