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My account was downgraded yesterdayAsked by emilevdende on November 23, 2015 at 07:47 AM
Yesterday I received an email saying that my account was downgraded...
Logging in now it indeed seems to have been changed (my remaining amounts of submissions and storage turned red) I am over quota right now.
Can you please check urgently why this happened and fix it? I have a couple of forms currently running that should not go down.
We are sorry for this inconvenience this might have caused.
I've re-activated your account back.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.