What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes made to the form are not saved

    Asked by uflarissa on November 23, 2015 at 08:21 AM

    I created a long and detailed form yesterday and now it is not showing in my account. It was titled Holiday Events. When I open this form, it shows the title and the cloned portion of the form that I used as a template, but not the actual form that I created. The form that I created had 4 sections with images at the top of each description: Operation Cookie Drop, Baby Sign Language Holiday Class, Gingerbread Houses, and Christmas Story Time. It would have been the last form that I created yesterday around 2pm EST, Can you please help me find it or pull a copy from your server if it hopefully saved it? Thanks.

    -Larissa Koerschner

    Page URL:
    https://form.jotform.com/53255480694967

    lost form template sections detailed find
  • Profile Image
    JotForm Support

    Answered by Kiran on November 23, 2015 at 10:31 AM

    I see the form is displayed as shown in the image below :

    If you are referring to some other changes made to your JotForm, you can find them in the Form Revision history. Please refer to the following guide that can help you in restoring the form to an earlier version. 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Please find the recent version of the form that worked and restore the form. If the form revision history is not showing any changes, unfortunately the form is not saved correctly and the changes are not available to restore. Hope this information helps.