What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form and submissions are missing

    Asked by etcroop on November 23, 2015 at 08:58 AM

    I created a form in March of 2015 with a Google sheet integration. I went to use the form today and the form and submissions are missing from jotform.com. I have the Google sheet detailing the 26 submissions from March 2015 to October 2015. Is there anyway to recover the missing form and ensure that it is integrated with the Google sheet. The form was titled Vehicle Damage and Repair Report. The form number is 50604289701150. The url is http://www.jotform.us/form/50604289701150

    Page URL:
    http://www.jotform.us/form/50604289701150

    Submissions and JotForm missing form integrated
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    JotForm Support

    Answered by beril on November 23, 2015 at 10:54 AM

    Hi,

    Thank you for contacting us.

    We are sorry for this inconvenience this might have caused. This issue could be related to the changes that we've made into our database system.

    I've fixed the issue. Now, you can see your submissions.

    If this does not resolve the issue, please let us know and we will be glad to take another look.