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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    User contributed dropdown widget not displaying the dropdown on the form

    Asked by chrisleigh2 on November 23, 2015 at 10:48 AM

    the form has lost some of its drop down boxes making it un usable. this is also the case on a copy of the form that was made a few weeks ago.

     

    please advise.

    Page URL:
    https://form.jotformeu.com/51672772897371

    boxes a drop
  • Profile Image
    JotForm Support

    Answered by Kiran on November 23, 2015 at 01:19 PM

    I see that you are using User contributed dropdown widget on your JotForm. It seems that there is an issue with the widget and not displaying the dropdown. Let me forward the thread to our backend team to take a look at the issue. Once we have any update on the issue, you'll be posted through this thread.

    Meanwhile, you may consider hiding the widget on your form and add a dropdown from Form tools so that the captured data can be stored on a different field. Once the issue is resolved with the widget, you may add these values to the widget.

    Thank you!

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    JotForm Support

    Answered by TitusN on November 24, 2015 at 01:29 PM

    Hello, 

    It's been resolved - the User Contributed Dropdown widget should work as expected. 

    We apologize for the downtime.