What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I type anything into the text area of my form?

    Asked by palcala on November 23, 2015 at 11:44 AM

     Tried FF, Edge and your preview window and none can perform function. Any suggestions?

     

    I can't provide a web site address for this form, I was still working on it, it's still on your server.

     

    can't preview web site site FF
  • Profile Image
    JotForm Support

    Answered by david on November 23, 2015 at 01:25 PM

    Hi,

    I checked your form and the Text Area is set to "read only":

    This option disables any text from being entered into the field.  Setting this to "No" will allow for text to be entered once again.  Here is my test form with the change made:

    https://form.jotform.com/53265763966974

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by Philip Alcala on November 24, 2015 at 09:14 AM

    Thank you David!

    I feel embarrassed, I should've seen that in the settings. 

     

    Philip Alcala 

  • Profile Image
    JotForm Support

    Answered by beril on November 24, 2015 at 11:01 AM

    Hi Philip,

    First of all, there is nothing to feel embarrassed. We are answering your questions with pleasure.

    On behalf of my colleague, you're kindly welcome.=) We are very glad to hear that the issue has been resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be happy to assist you.