What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I reactivate my account?

    Asked by Ariel Diaz  on November 23, 2015 at 04:10 PM


    Mi user is: remotelabjot

    I was creating a Credit Card Form (because I did not read the pishing policy) and my account has been disable

    Please I would need my account be reactivated  

    I won't use that form (i'll delete as soon is reactivated)


    How can I reactivate my account

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 23, 2015 at 06:31 PM

    I see that the account you mentioned is in active status and not suspended. 

    You should be able to login to your account. 

    Again, please be reminded of the policy we have for phishing that you can find in our Terms of use.


    Should you have any difficulties accessing your account, please let us know and give us more details so we can further help you. 

    Thank you.

  • Profile Image

    Answered by sunnny  on February 07, 2017 at 10:03 AM



    Please kindly reactivate my joltform account. i was creating an important file when i noticed


    my account has been suspended. My user name is metalsunny

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 07, 2017 at 11:01 AM


    I have moved your question to separate thread and we will provide you an answer there shortly.