submissions deleted but uploads usage is not updated

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    gvigus
    Asked on November 23, 2015 at 05:55 PM

    I deleted my form submissions to free up storage space, but it still shows that I'm using storage space for uploaded files.

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    Chriistian
    Answered on November 23, 2015 at 09:42 PM

    Hi,

     

    I checked your account and I noticed that the uploaded space is from the form in your Trash Folder.

     

    If you do not need the form anymore, you can permanently delete the form by selecting the form and clicking on the Purge option so you can free up your upload space.

     

    Do let us know if you need further assistance.
    Regards.