- feritdAsked on November 23, 2015 at 10:06 PM
My forms accidentally disabled. I don't know why.
Please Help me
- CharlieAnswered on November 24, 2015 at 02:17 AM
Apologies for the inconvenience that this might have caused you.
Your forms were disabled because it was in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. You will need to make your form multilingual by following this guide: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual.
Do let us know if you need more help on this.