What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I have Bronze plan only for few months?

    Asked by GuyPalinckx on November 24, 2015 at 04:44 AM

    Hi,

    I was wondering if we could order the Bronze version for some months.

    I'm ICT coördinator in a kindergarden school and I'm not using eacht month a form.

    But when I use it, I probably go over the 100 responses per month.

    So could I order the bronze version for only 1 month and again after a few months?

     

    Thanks for your answer.

     

    Guy Palinckx

    guy.palinckx@pulhof-ks.be

    bronze free version responses thanks and months couple months plan
  • Profile Image

    Answered by Carina on November 24, 2015 at 05:43 AM

    Yes it is possible to have any of the paid plans only for one month and then downgrade to a free plan. There are several payment schedules, you just need to choose the monthly option:

    Also in order to avoid unwanted bills it is important that you cancel the plan before the payment date (if you ordered on October 9th, it is important to cancel it before November 9th).

    To cancel please go to account > billing > select the free plan > confirm the cancellation of the plan:

     

    You can see here more information on the pricing plans:

    https://www.jotform.com/pricing  

    Let us know if we can assist you further.   

  • Profile Image

    Answered by GuyPalinckx on November 24, 2015 at 06:46 AM
    Thx for your answer.
    Will the month go from the 1st till the end of the month or from the day you activate the Bronze plan?

    Thanks
    Guy
    Van: JotForm [mailto:noreply@jotform.com]
    Verzonden: dinsdag 24 november 2015 11:43
    Aan: guy.palinckx@pulhof-ks.be
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on November 24, 2015 at 10:02 AM

    Your initial question has already been answered. So I've moved your followup to this new thread as a secondary question.