Xverify Widget Doesn't Allow the Api

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    Asked on November 24, 2015 at 08:13 AM

    I have tried to use the xverify widget but the system comes back with an invalid api error message.


    I registered jotform as a trusted site etc


    copied the api into the jotform widget

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    Answered on November 24, 2015 at 10:33 AM

    Hi there,

    I'm going to raise this thread as a bug, so our developers will know the problem and it will be fixed as soon as possible. You will be informed on this thread when there is an update about it.



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    Answered on January 06, 2016 at 10:36 PM


    We're so sorry for the inconvenience. 

    This is now fixed - kindly try again - Your API key should work, and the email verification will work as expected. 

    If you have any concerns - please let us know.