What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Xverify Widget Doesn't Allow the Api

    Asked by rodneyj on November 24, 2015 at 08:13 AM

    I have tried to use the xverify widget but the system comes back with an invalid api error message.


    I registered jotform as a trusted site etc


    copied the api into the jotform widget

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    JotForm Developer

    Answered by mert on November 24, 2015 at 10:33 AM

    Hi there,

    I'm going to raise this thread as a bug, so our developers will know the problem and it will be fixed as soon as possible. You will be informed on this thread when there is an update about it.



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    JotForm Support

    Answered by TitusN on January 06, 2016 at 10:36 PM


    We're so sorry for the inconvenience. 

    This is now fixed - kindly try again - Your API key should work, and the email verification will work as expected. 

    If you have any concerns - please let us know.