How to re-enable account after space quota breach

  • Profile Image
    mysunglow
    Asked on November 24, 2015 at 09:50 AM

    Hi Jotform Support Team,

    Our account was recently disabled due to us reaching the 100MB storage quota.  I have cleared the storage of the account and would like to know if the account is automatically re-enabled once we are within acceptable storage parameters.

    If not, could you please ensure that our account and form is re-enabled?

    Thank you in advance!

    One Appreciative User

  • Profile Image
    Mike
    Answered on November 24, 2015 at 11:24 AM

    Thank you for contacting us.

    As far as I understand, the account was automatically re-activated. Your current quota is 0MB used out of 100MB. The account is in a good standing.

    If you need any further assistance, please let us know. We will be happy to help.