What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to re-enable account after space quota breach

    Asked by mysunglow on November 24, 2015 at 09:50 AM

    Hi Jotform Support Team,

    Our account was recently disabled due to us reaching the 100MB storage quota.  I have cleared the storage of the account and would like to know if the account is automatically re-enabled once we are within acceptable storage parameters.

    If not, could you please ensure that our account and form is re-enabled?

    Thank you in advance!

    One Appreciative User

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    JotForm Support

    Answered by Mike on November 24, 2015 at 11:24 AM

    Thank you for contacting us.

    As far as I understand, the account was automatically re-activated. Your current quota is 0MB used out of 100MB. The account is in a good standing.

    If you need any further assistance, please let us know. We will be happy to help.