How long does a jotform subscription plan go until billed again?

  • GuyPalinckx
    Asked on November 24, 2015 at 10:01 AM
    Will the month go from the 1st till the end of the month or from the day you activate the Bronze plan?
  • KadeJM
    Replied on November 24, 2015 at 10:05 AM

    The Month Timeframe for which you pay for your plan starts on the date of purchase.

    So for example if you purchase your Bronze Plan today per say on 11/24 then 30 days later on 12/24 you will be re-billed again automatically unless you cancel prior to that date at which point your plan would run its course and you would then be downgraded by our system shortly afterwards.

  • GuyPalinckx
    Replied on November 26, 2015 at 3:46 AM
    HI,
    Sorry, one last question.
    If I purchase the bronze plan and I have sent 300 answers and after one month I downgrade back tot the free version.
    Will all of the info be lost or will the counter be reset at zero?
    Or how does it work?
    Thanks in advance
    Guy
    Guy Palinckx
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  • Jan
    Replied on November 26, 2015 at 5:50 AM

    @GuyPalinckx

    I need to create a separate thread for your other question. We aim to resolve 1 issue per thread as much as possible. This is the URL of the new thread: http://www.jotform.com/answers/712339

    Thank you for understanding.