What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does a jotform subscription plan go until billed again?

    Asked by GuyPalinckx on November 24, 2015 at 10:01 AM
    Will the month go from the 1st till the end of the month or from the day you activate the Bronze plan?
    rebilling subscription time plan rebill plan timeframe
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    JotForm Support

    Answered by KadeJM on November 24, 2015 at 10:05 AM

    The Month Timeframe for which you pay for your plan starts on the date of purchase.

    So for example if you purchase your Bronze Plan today per say on 11/24 then 30 days later on 12/24 you will be re-billed again automatically unless you cancel prior to that date at which point your plan would run its course and you would then be downgraded by our system shortly afterwards.

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    Answered by GuyPalinckx on November 26, 2015 at 03:46 AM
    HI,
    Sorry, one last question.
    If I purchase the bronze plan and I have sent 300 answers and after one month I downgrade back tot the free version.
    Will all of the info be lost or will the counter be reset at zero?
    Or how does it work?
    Thanks in advance
    Guy
    Guy Palinckx
    ICT Kleuterschool
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    GVKS O.-L.-Vrouwinstituut vzw
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    Vrachtwagens: Lysenstraat 36 - 2600 Berchem (a.u.b. leveren voor 12u30)
    M ICT@pulhof-ks.be
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    T. 03/230 12 78
    F 03/287 80 70
    Van: JotForm [mailto:noreply@jotform.com]
    Verzonden: dinsdag 24 november 2015 16:05
    Aan: guy.palinckx@pulhof-ks.be
    ...
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    JotForm Support

    Answered by Jan on November 26, 2015 at 05:50 AM

    @GuyPalinckx

    I need to create a separate thread for your other question. We aim to resolve 1 issue per thread as much as possible. This is the URL of the new thread: http://www.jotform.com/answers/712339

    Thank you for understanding.