How to avoid being blocked?

  • kredls
    Asked on November 24, 2015 at 11:28 AM

    I know that the extension uBlock currently is blocking my Jotforms that I embed. Is there any way I can avoid this? I tried using the source code, and it seemed to work. Although using the source code doesn't seem to keep all the original formatting. 

    uBlock has raised in popularity since Adblock sold and added their "acceptable ads" program.

  • Kiran Support Team Lead
    Replied on November 24, 2015 at 1:38 PM

    I've tried installing uBlock on my Chrome browser and checked your webpage. It seems to be working fine at my end. I see that the form is embedded using javascript method which could be one of the reasons being blocked by uBlock. Please try embedding the form using iframe method and see if that helps. Please refer to the guide below to get the iframe embed code for your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need any further assistance. We will be happy to help.

  • kredls
    Replied on November 24, 2015 at 1:42 PM

    I have tried using iFrame, still issue occurs. I tested it on multiple machines and this issue ws brought to my attention by one of our customers.

    Are you sure you installed uBlock Origin? 

    The list that currently blocks JotFormthat many of these adblockers use is EasyPrivacy.

     

    I've tried posting on their thread reporting the issue but haven't heard anything for two weeks.

  • Kiran Support Team Lead
    Replied on November 24, 2015 at 3:10 PM

    Yes. I've tried installing uBlock Origin extension and accessed your webpage .

    How to avoid being blocked? Image 1 Screenshot 30

    I've also checked the logger of the extension and see that Google Analytics is causing the issue. Please check the link below to see how the logger works:

    https://github.com/gorhill/uBlock/wiki/The-logger

    How to avoid being blocked? Image 2 Screenshot 41

    I think this should be reported to the plugin developer from the extension/plugin page. We request you to send the report from your end and we also send our request from our end to see if that helps in unblocking the necessary to display JotForms.

    Thank you!

  • kredls
    Replied on November 24, 2015 at 3:28 PM

    This is what I see...

    How to avoid being blocked? Image 1 Screenshot 20

  • Kevin Support Team Lead
    Replied on November 24, 2015 at 5:47 PM

    Hi,

    I can see the issue has been already reported to the plugin developer, we can only wait the results from his end.

    Thank you for your understanding.

    Regards.