What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my email is no longer recognized by jotform

    Asked by ann ratnayake  on November 24, 2015 at 12:16 PM
    JotForm email
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    JotForm Support

    Answered by david on November 24, 2015 at 02:20 PM

    Hi,

    I checked for accounts associated with your email address and was unable to find any.  However, I was able to find quite a few accounts associated with your IP address.  The most active of which are user "ncpca", email address "ncpca.ndaa@gmail.com".  There were a few others, though to make it more simple, if you have a link to one of your forms or a webpage where the form is embedded, we can let you know your exact username and email address.