What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problems with access today

    Asked by MelissaH on November 24, 2015 at 12:37 PM

    I can't access my forms and the forms I have 

    Page URL:
    https://bainbridgeathleticclub.com/site/membership/membership-forms/

    Screenshot
    My Forms can't access and can't
  • Profile Image

    Answered by victor on November 24, 2015 at 02:36 PM

    Can you please indicate what you mean with "can't access my form"? Are you not able to view your forms on your browser or not able to open the form in jotform?

    I just verified your account and was able to open a couple of forms in jotform. I was also able to view them properly in the web browser.

    If you are still having this issue, please let us know. We will be glad to take another look.

  • Profile Image

    Answered by MelissaH on November 24, 2015 at 03:46 PM
    I am sorry for the brevity in my last communication. I pressed enter prior to being finished.

    Here is another screenshot from Chrome. I got the same thing in Explorer:


    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 24, 2015 at 05:52 PM

    As my collegue, I was able to load your forms in my end, please try loading the page in another PC.

    Let us know if it works, if so, it could be an issue with your browsers and you will have to check them.

    Thanks.