Problems with access today

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    MelissaH
    Asked on November 24, 2015 at 12:37 PM
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    victor
    Answered on November 24, 2015 at 02:36 PM

    Can you please indicate what you mean with "can't access my form"? Are you not able to view your forms on your browser or not able to open the form in jotform?

    I just verified your account and was able to open a couple of forms in jotform. I was also able to view them properly in the web browser.

    If you are still having this issue, please let us know. We will be glad to take another look.

  • Profile Image
    MelissaH
    Answered on November 24, 2015 at 03:46 PM
    I am sorry for the brevity in my last communication. I pressed enter prior to being finished.

    Here is another screenshot from Chrome. I got the same thing in Explorer:


    ...
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    Kevin_G
    Answered on November 24, 2015 at 05:52 PM

    As my collegue, I was able to load your forms in my end, please try loading the page in another PC.

    Let us know if it works, if so, it could be an issue with your browsers and you will have to check them.

    Thanks.