What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Submission

    Asked by jflaherty on November 24, 2015 at 12:38 PM

    After people fill out the forms it is not making it to me. 



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    JotForm Support

    Answered by david on November 24, 2015 at 02:45 PM


    I checked our email logs for the address in your form and it looks like the notifications are being sent successfully from our end:

    Are they possible being filtered to your spam/junk mail folder?  If you believe they might be filtered, you can also try whitelisting our IP's and domains with your email provider:


    If neither of the solutions work, let us know and we will be happy to have another look.  As far as I can tell though, the notifications are being sent.