Form Submission

  • jflaherty
    Asked on November 24, 2015 at 12:38 PM

    After people fill out the forms it is not making it to me. 

     

    https://form.jotform.com/52956104272959

  • David JotForm Support
    Replied on November 24, 2015 at 2:45 PM

    Hi,

    I checked our email logs for the address in your form and it looks like the notifications are being sent successfully from our end:

    Form Submission Image 1 Screenshot 20

    Are they possible being filtered to your spam/junk mail folder?  If you believe they might be filtered, you can also try whitelisting our IP's and domains with your email provider:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    If neither of the solutions work, let us know and we will be happy to have another look.  As far as I can tell though, the notifications are being sent.