What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Submit button is hidden in the Collapse Field Additional Items section

    Asked by unadmin on November 24, 2015 at 01:11 PM

    I cant figure out why my submit button is hidden and only appears when someone clicks the additional items field. How can I take it out so the submit is at the bottom?

    Thank you

    Page URL:
    https://form.jotform.com/52574990511964

  • Profile Image
    JotForm Support

    Answered by jonathan on November 24, 2015 at 03:19 PM

    You must be referring to the Collapse Field in your jotform https://form.jotform.com/52574990511964

    But this is how the collapse field work.

    When in Close mode, the Collapse field will be compressed and will hide all fields below it.

    When in Open mode, it will then show the fields.

     

    In your Form Builder you can assign a default 'Status' (Open/Closed) for the Collapse field.

     

    Hope this help. Let us know if you need further assistance.

     

     

  • Profile Image

    Answered by volunteeruwgc on February 06, 2017 at 10:13 AM

    I'd love to see a better solution to this, someone could still close the open section by mistake and not know how to submit the form. I think the best option would be a section break item that could be added to end the collapsible section.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 06, 2017 at 11:44 AM

    @volunteeruwgc, 

    What you could do is to add a new collapse tool right above the submit button, this will separate it from the previous collapse tool and will display it separately. On the collapse tool for the submit button you could set it to visible and opened, this way the submit button will always show: 

    Here's how it will look like: 

    Hope this helps. 

  • Profile Image

    Answered by volunteeruwgc on February 06, 2017 at 01:21 PM

    That's a great idea, thank you! That will definitely work for me...

    but it still might not be a bad idea to add something like that to the menu for all the users who may not take the time to ask this question :)
  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 06, 2017 at 02:28 PM

    You're welcome @volunteeruwgc. 

    I will forward your request to our second level on this thread: https://www.jotform.com/answers/1058118