What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit card info collection

    Asked by KBTravelDTE on November 24, 2015 at 01:51 PM

    I am a travel agent and would like to create a form to securly collect the credit card information of my clients.  I know we were not able to do this before.  Can we now do it?

    credit card credit card info create a form create
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    JotForm Support

    Answered by BJoanna on November 24, 2015 at 03:35 PM

    No, it is not possible to do it and it is against JotForm Terms of use.

    Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.

    If you want to sell products or subscriptions with your form, you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:

    http://www.jotform.com/help/47-Order-Form-Basics 

    http://apps.jotform.com/category/payment_processing 

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Feel free to contact us if you have any other questions.