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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Bugginess in lightbox pop up

    Asked by Mindy  on November 24, 2015 at 02:34 PM

    Hello - I'm using the lightbox pop-up on a couple of our pages within our site. It seems to be quite glitchy though. We've gotten some complaints on it. When a user tries to click on the 'X' in the top right corner of the pop-up, it just drags the pop up around the screen. The same is true when a user tries to use the scroll bar. Is there a fix for this?

    Page URL:

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    JotForm Support

    Answered by Kevin_G on November 24, 2015 at 04:09 PM


    Thank you for contacting us.

    I've checked the link to the Website you provided and I can see there are conflicts in your code : 

    I would suggest you to fix the Javascript conflicts and try again.

    Let us know if after doing that you are still getting the isse, we will be glad to assist you.