form disabled

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    Asked on November 24, 2015 at 03:01 PM

    I created a new form and the system says that it is disabled.


    Also, the form designer does not open

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    Answered on November 24, 2015 at 04:49 PM


    You account was suspended by our automatic phishing detector.  Though your forms to not look to be used for that purpose, we do not allow for the collection of credit card details directly through the form.  Adding these fields to your form is what resulted in the automatic suspension.

    I removed the form and reactivated your account.  If you need to authorize payments in your form, I would recommend using one of our payment processors:

    If you have any further questions, let us know and we will be happy to help.