My Jotform was shut down????

  • Profile Image
    Sara 
    Asked on November 24, 2015 at 04:10 PM

    Hello I have a program called Bounceback, we use you for our forms what happened? I guess I may have a penalty 

  • Profile Image
    david
    Answered on November 24, 2015 at 06:30 PM

    Hi,

    I am checking your forms and there does not seem to be anything against our terms of use.  I checked with my manager and she said everything looked OK as well.   My apologies.  She went ahead and restored your account.  Your forms should be accessible once again.