What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Jotform was shut down????

    Asked by Sara  on November 24, 2015 at 04:10 PM

    Hello I have a program called Bounceback, we use you for our forms what happened? I guess I may have a penalty 

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    JotForm Support

    Answered by david on November 24, 2015 at 06:30 PM


    I am checking your forms and there does not seem to be anything against our terms of use.  I checked with my manager and she said everything looked OK as well.   My apologies.  She went ahead and restored your account.  Your forms should be accessible once again.