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    From isn't working.

    Asked by mclement on November 24, 2015 at 05:57 PM

    Also, I was just informed that we have problems with ladies filling out our form called MOPS + MOMSNext 2015-2016. Apparently this one isn't working. Is that related to the emails that I rec'd? Is there any way we can get this all cleared up?

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 24, 2015 at 06:35 PM

    What particular issues are you having with your form, MOPS + MOMSNext 2015-2016? Can you provide us more details of the issue, please? So we can identify it and we can run some test to find a possible solution. We will wait for your response. Thank you.

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    Answered by mclement on November 24, 2015 at 08:46 PM
    The form won't send after submitting. It says "please wait" and doesn't go
    from there. (
    Also, the colored words on the form changed from white to
    gray which make it harder to read but I couldn't find how to change it back
    and have no idea why it did that either?
    )
    This is what I heard from a couple people who've had problems with it.
    Let me know what the next step is.
    Anne Warman
    Northwest Family Church
    awarman@nfclz.com
    847-719-1500
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 25, 2015 at 02:30 AM

    Hi,

     

    I did a test submission in your form and I was able to successfully submit the form. I was not able to replicate the issue you are reporting. 

    Have you embedded the form in your website? If so, can you provide us the exact URL where you have embedded your form so we can further check the issue?

     

    Regarding in your concern on the font color of your form text, I have move it to a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/711583.

     

    Regards.

  • Profile Image

    Answered by mclement on November 25, 2015 at 10:46 AM
    Here is where we have the form.
    http://www.nfclz.com/#/ministries/nfc-mops-momsnext
    I will ask one of our ladies to try it again.
    Thanks!
    Anne Warman
    Northwest Family Church
    awarman@nfclz.com
    847-719-1500
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 25, 2015 at 01:42 PM

    You link redirects to the form itself and as far as I can tell, it should be submitting properly.  If you run into any further issue with it, let us know and we will be happy to have another look.