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mclementAsked on November 24, 2015 at 5:57 PM
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Mike_G JotForm SupportReplied on November 24, 2015 at 6:35 PM
What particular issues are you having with your form, MOPS + MOMSNext 2015-2016? Can you provide us more details of the issue, please? So we can identify it and we can run some test to find a possible solution. We will wait for your response. Thank you.
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mclementReplied on November 24, 2015 at 8:46 PMThe form won't send after submitting. It says "please wait" and doesn't go
from there. (Also, the colored words on the form changed from white to)
gray which make it harder to read but I couldn't find how to change it back
and have no idea why it did that either?
This is what I heard from a couple people who've had problems with it.
Let me know what the next step is.
Anne Warman
Northwest Family Church
awarman@nfclz.com
847-719-1500
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Chriistian Jotform SupportReplied on November 25, 2015 at 2:30 AM
Hi,
I did a test submission in your form and I was able to successfully submit the form. I was not able to replicate the issue you are reporting.
Have you embedded the form in your website? If so, can you provide us the exact URL where you have embedded your form so we can further check the issue?
Regarding in your concern on the font color of your form text, I have move it to a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/711583.
Regards.
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mclementReplied on November 25, 2015 at 10:46 AMHere is where we have the form.
http://www.nfclz.com/#/ministries/nfc-mops-momsnext
I will ask one of our ladies to try it again.
Thanks!
Anne Warman
Northwest Family Church
awarman@nfclz.com
847-719-1500
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David JotForm SupportReplied on November 25, 2015 at 1:42 PM
You link redirects to the form itself and as far as I can tell, it should be submitting properly. If you run into any further issue with it, let us know and we will be happy to have another look.