What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are we able to change the account user name?

    Asked by Amerilam on November 24, 2015 at 09:56 PM

    Hello - We are in the midst of changing company names. Once the change is official we would like to change our account user name to reflect this. Are we able to do this through the account settings or is this something that can only be done from the backend of JotForm support staff? ...or would you recommend starting / creating a new account with the new company name.

    Please advise.

    John

    name JotForm settings JotForm Support
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 25, 2015 at 03:22 AM

    Thank you for contacting us.

    It is possible to change username of account, but that can only be done by JotForm support staff. If you want to change username of you account, please provide us at least three usernames, just in case that some names are already taken.

    Hope this will help. Let us know if you need further assistance.