- Kate AppletonAsked on November 25, 2015 at 01:14 AM
I'd like to cancel my account as we have sold our business.
- CarinaAnswered on November 25, 2015 at 05:51 AM
I could only locate free accounts associated with the email email@example.com.
You can keep the free accounts forever without being billed. But if you want we can delete the account. For that you just need to make the request from the email that is associated with the account.
If you have a paid plan and you wish to cancel it please login into your account > select billing > free plan > confirm cancellation:
Let us know if we can assist you further.
- Kate AppletonAnswered on November 25, 2015 at 11:46 PMThanks for your reply. Yes, please can you delete the account attached to this email.
- SammyAnswered on November 26, 2015 at 02:42 AM
I have marked the account associated with the email firstname.lastname@example.org for deletion as per your request.