What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When rules enabled, cannot see form details

    Asked by hatzbs on November 25, 2015 at 04:15 AM


    When setting rules on my form, the fields disappear and the form comes up blank. If I remove the two rules that deal with the Transport/ first Responder rule, the form data can be seen again.



    Page URL:

  • Profile Image
    JotForm Developer

    Answered by mert on November 25, 2015 at 08:20 AM

    Hi there,

    I checked the related form and I think you have figured it out how to overcome from that situation; but if you are still thinking that why most of my fields are staying hidden when there is no selection on "Transport or First Responder Call" field, you need to modify or delete the third condition from the image below:


    I hope this one will work for you. If it is not, please let us know.