What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are looking into upgrading to a paid subscription and want to know if the $20 subscription will support multiple file uploads and more than 1 mb ea

    Asked by Tom on November 25, 2015 at 08:11 AM

    We want to be able to upload dxf and dwg files and right now the system won't handle them. Can this be bypassed in any way.  Also we want our form submissions to allow for multiple file uploads vs just one, is this possible as well?


    Thank you.





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    JotForm Support

    Answered by Charlie on November 25, 2015 at 12:01 PM

    Thank you for contacting us Tom.

    You can see the difference of each plan in this pricing page: www.jotform.com/pricing. The only difference of each plan are their submission limits and their upload storage space.

    Regarding your concern, here are the answers:

    1. You can enable the file upload to fetch multiple files at once by enabling the "Allow Multiple" option.


    2. The file upload should be able to handle all types of file. Here's a guide: http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types 

    3. To increase the maximum file size allowed, you can check this guide: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 


    I hope that helps. Do let us know if you have further questions on this.