What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a form several months ago, I now wish to may for more usage but I can't access my account

    Asked by Alisa on January 27, 2012 at 06:39 AM

    I have been in the process of making a website form some time now. I used JotForm to create a form. I now wish to pay so that more people can use the form. Unfortunately, I cannot access the form I made on JotForm as it was created via a guest account via dropbox. I would appreciate any helo you can give!

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    Answered by AtacanC on January 27, 2012 at 06:44 AM

    Hi Alisa,

    Yes, your forms have been created under a guest account. You just need to create a free account with the same email address you used for your guest account. Your forms will be automatically transferred to your new, free account. But it's important to use the same email address. 

    Please do let us know if you need further assistance.