I created a form several months ago, I now wish to may for more usage but I can't access my account

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    Asked on January 27, 2012 at 06:39 AM

    I have been in the process of making a website form some time now. I used Jotform to create a form. I now wish to pay so that more people can use the form. Unfortunately, I cannot access the form I made on Jotform as it was created via a guest account via dropbox. I would appreciate any helo you can give!

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    Answered on January 27, 2012 at 06:44 AM

    Hi Alisa,

    Yes, your forms have been created under a guest account. You just need to create a free account with the same email address you used for your guest account. Your forms will be automatically transferred to your new, free account. But it's important to use the same email address. 

    Please do let us know if you need further assistance.