What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to save form?

    Asked by RocioCorrea on November 25, 2015 at 10:17 AM

    If the user starts answering the survey and left the survey before finish it... when he enters, need to start all again?

    save form
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    JotForm Support

    Answered by BJoanna on November 25, 2015 at 01:33 PM

    Thank you for contacting us.

    If Auto Fill feature is not enabled inside of your form or if you  are not using Save form (Session method), then your users will need to start all again. 

    It is possible to save form and continue later. You might consider using one of the following options:

    1. How to Enable Auto Fill Feature

    Auto fill method is based on browser local storage. It is saving the form data on users browser, so user can open the form later and he/she will see the past data. Note - user will need to use same browser to access data.

    2. How to Save Forms to Continue Later

    The Session method is saving the data on our servers. With this method you will need to use two forms, one for session generation and second as primary. Then users will be able to access their sessions from any locations. With this method users will be able to continue to fill out your forms whenever they are available. But, the tricky part is you have to keep a Session ID.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by trustjane on January 26, 2016 at 12:25 PM

    This works great.

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    JotForm Support

    Answered by BJoanna on January 26, 2016 at 01:30 PM

    You're welcome.

    Feel free to contact us if you have any other questions.