What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error from Link that worked in past

    Asked by ChristineCallahan on November 25, 2015 at 01:13 PM

    I am trying to put a link on our web page and public media, but it ends up becoming an error.  It is 'enabled' but still no luck.

    When I share the link, it works, but then after some time, the link is bad - I get an error once I get to Jot Form from link


    This has happened when no changes have been made to form.  Link is good, then it is not

    Page URL:

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    JotForm Support

    Answered by BDAVID on November 25, 2015 at 04:40 PM

    What is the form direct link that is giving your issues? I could not locate any of your jotforms in your website. Go ahead and get a fresh direct link:

    1) Once on the edit mode of your form, click on the Publish button:

    Publish Button with ToolTip

    2) You will see direct link of your form:Publish Interface

    Let us know if you need more help, we will be glad to assist you.