Error from Link that worked in past

  • ChristineCallahan
    Asked on November 25, 2015 at 1:13 PM

    I am trying to put a link on our web page and public media, but it ends up becoming an error.  It is 'enabled' but still no luck.

    When I share the link, it works, but then after some time, the link is bad - I get an error once I get to Jot Form from link

     

    This has happened when no changes have been made to form.  Link is good, then it is not

  • David JotForm Support Manager
    Replied on November 25, 2015 at 4:40 PM

    What is the form direct link that is giving your issues? I could not locate any of your jotforms in your website. Go ahead and get a fresh direct link:

    1) Once on the edit mode of your form, click on the Publish button:

    Publish Button with ToolTip Screenshot 10

    2) You will see direct link of your form:Publish Interface Screenshot 21

    Let us know if you need more help, we will be glad to assist you.