What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform and ZOHO CRM integration

    Asked by mpaunovici on November 25, 2015 at 04:25 PM

    Hello, 

    I am trying to utlize the Zoho CRM/Jotform integration and I had everything a couple days ago almost ready to go and mapped the fields. Now today I log in to finish the integration and it is popping up differently when I sign into the integration and the fields are all GONE. When I redo the authentication and restart the integration it now does not show all my fields on my Lead form from Zoho anymore? What gives? This is a time sensative project and any information is very much appreciated.

    Thank you!

    JotForm crm zoho and
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    JotForm Support

    Answered by Chriistian on November 25, 2015 at 09:53 PM

    Hi,

     

    I am currently checking this issue. Please give me some time to further investigate the issue. I will get back to you as soon as I get a result.

    Regards.

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    JotForm Support

    Answered by Chriistian on November 25, 2015 at 10:13 PM

    Hi,

     

    I tested Zoho CRM integration on one of my form and I was able to map the fields and integrate it successfully. 

     

    Can you provide us more details regarding the issue? Please also provide to us the link or name of the form in question so we can further check the issue. If you can provide us a screenshot of the issue then that would be great. To add a screenshot in this thread, just follow the instruction provided in this article: How to add screenshots images to questions in support forum.

     

     

    We will wait for your response.
    Regards.