What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payments to PayPal without needing a PayPal account

    Asked by Beehivechapter on November 25, 2015 at 07:19 PM

    I set up a registration form for a class that we needed to receive payment. I thought that it showed you could pay with your PayPal account or by credit card. As folks tried to sign up they were required to have a PayPal account. Is there an option to pay with a credit card or PayPal account when using your forms? If this is a question I need to ask PayPal it would be good to know that as well. Thanks for your help.

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    JotForm Support

    Answered by EltonCris on November 25, 2015 at 11:52 PM


    Unfortunately, we do not have guest checkout option on the Paypal payment tools. However, you can enable "Account Optional" feature as suggested by Paypal on this post https://www.paypal-community.com/t5/About-Business-Archive/How-to-Enable-Guest-Checkout/td-p/607988?profile.language=en.

    Note that this feature is available to Premier and Business Paypal Account holders only as stated on that article. 

    Hope this information helps!