What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with my Guest user

    Asked by Sebastien on January 27, 2012 at 10:21 AM

    I team, I recently buy a licence to install Jotform into my own server and Its work well


    But I take notice that when I create a Guest account for some demo testing, my guest account just desapear from my user list in the admin interface !!!

    You can see a print screen in attachement that show you my user list in admin VS the DataBase Table User

    you can see taht I have 4 result vs 6 and the 2 missing user are GUEST status


    Can you explain plz ?

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    JotForm Support

    Answered by liyam on January 27, 2012 at 08:25 PM

    Hello Sebastien,

    Please send your inquiry via email to jotform[at]interlogy.com as jotform application questions are handled directly by the developers.