Fillable PDF: Encounter "Access Denied" Error

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    ScottBenson
    Asked on November 25, 2015 at 08:48 PM

    Hi,

     

    I'm trying to create a PDF copy of a JOTform so it can be printed however I get the following error

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    Chriistian
    Answered on November 26, 2015 at 01:26 AM

    Hi,

     

    I checked your form http://www.jotformpro.com/form/51320391131945 and I was able to replicate the issue you are encountering. When I create the PDF of the form, I encountered the access denied error.

     

    Let me forward this issue to our development team for them to further check the issue. We will inform you on this thread any updates on the issue.

     

    Do let us know if you need further assistance.
    Regards.

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    ScottBenson
    Answered on December 02, 2015 at 10:44 PM

    Hi JOTform support

    Do you have an answer on this issue?

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    Chriistian
    Answered on December 02, 2015 at 11:52 PM

    Hi,

     

    Our development team are still working on the issue. Let me follow up this to our development team to get an update. We will inform you on this thread any updates on the issue.

     

    Regards.

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    ScottBenson
    Answered on January 07, 2016 at 11:54 PM

    Hi JOTform support

    Have you any updates on this issue?

    Last response December 02, 2015

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    Chriistian
    Answered on January 08, 2016 at 01:14 AM

    Hi,

     

    Sorry for the inconvenience. Our developers are still working on this issue. Rest assured we will inform you immediately once there are any updates. 

     

    Regards.