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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can i change the e-mail address for where my forms are sent please?

    Asked by Sjb225 on November 26, 2015 at 06:10 AM

    Hi there, I would like to change the e-mail address for where the forms are sent, they are currently going to S.J.Townsend@exeter.ac.uk however this is not the business e-mail address and I would like them to go into the business account. 

     

    Please can the e-mail be changed to:

     

    admin@excellencesouthwest.co.uk

     

    Kind regards

     

    Sam

    Page URL:
    www.excellencesouthwest.co.uk

    My Forms sent and href mailto
  • Profile Image
    JotForm Support

    Answered by beril on November 26, 2015 at 08:46 AM

    As far as I understand from your thread, you want to change the E-mail of your Notification.

    You can change The Recipient E-mail easily.

    I will show how to do this step by step:

     

    1) Click on Setup & Embed.

     

    2) Click on Emails.

     

    3) Click on your Notification.

     

    4) Click on Reply-to and Recipient Settings.

     

    5) Change the Recipient E-mail.

     

    When I checked your Email Notification I realized that, you did not set your notifications correctly.

    For preventing any issue, please try to set your form notifications as you see below:

     

    If you are asking changing your Email Address of your account, you can change it at the following link :

    https://www.jotform.com/myaccount/profile

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.