Can i change the e-mail address for where my forms are sent please?

  • Profile Image
    Sjb225
    Asked on November 26, 2015 at 06:10 AM

    Hi there, I would like to change the e-mail address for where the forms are sent, they are currently going to S.J.Townsend@exeter.ac.uk however this is not the business e-mail address and I would like them to go into the business account. 

     

    Please can the e-mail be changed to:

     

    admin@excellencesouthwest.co.uk

     

    Kind regards

     

    Sam

  • Profile Image
    beril
    Answered on November 26, 2015 at 08:46 AM

    As far as I understand from your thread, you want to change the E-mail of your Notification.

    You can change The Recipient E-mail easily.

    I will show how to do this step by step:

     

    1) Click on Setup & Embed.

     

    2) Click on Emails.

     

    3) Click on your Notification.

     

    4) Click on Reply-to and Recipient Settings.

     

    5) Change the Recipient E-mail.

     

    When I checked your Email Notification I realized that, you did not set your notifications correctly.

    For preventing any issue, please try to set your form notifications as you see below:

     

    If you are asking changing your Email Address of your account, you can change it at the following link :

    https://www.jotform.com/myaccount/profile

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.