Missing options in condition field

  • Profile Image
    zawadil
    Asked on November 26, 2015 at 12:44 PM

    Hello Support !

    I want to display different prices depending on order quantities, ie. 

    1-5 pcs. = 100, 6-9 = 95, 10-24 = 90, 25-49 = 85, ...

    Checking the support forum I was happy to find under the title ´Implement conditional calculations´ a solution.

    I imported the sample form  http://www.jotformpro.com/form/40919098953973? and started to build my own form with this information.

    Unfortunately for my new created form, the pull down, does not include the option ´less than´ (Kleiner als) and ´more than´ (Größer als) as it is shown with the imported form.

    the upper screenshot shows the pulldown with the imported form

    the lower screenshot shows the same pulldown with my form, where those two criterias are missing.

    Can you tell me what is wrong ?

    Best regards

    Erwin

     

  • Profile Image
    Ben
    Answered on November 26, 2015 at 01:19 PM

    We can not see the screenshots on your thread for some reason Erwin.

    You can check following thread to see how to add screenshots/images to questions in support forum.

    Based on what you have mentioned however the reason why you are not seeing greater than and less than options is because these are only shown on numeric fields and form calculations, while they are not available on the plain textbox.

    Looking at the form above however it seems that my colleague did not use greater than and less than conditions, but had instead used several checks if the value is equal or not equal to specific values.

    If you do have any issues setting up some form, do let us know what is the form and what you would like to set up exactly and we would be happy to assist with the same.

  • Profile Image
    zawadil
    Answered on November 26, 2015 at 01:28 PM

    Hello Ben !

    I´ve tried to send you the two screenshots by ´insert image´ and then post as answer. Do you see it ? 

    BR Erwin

  • Profile Image
    Ben
    Answered on November 26, 2015 at 01:34 PM

    The images are still not shown to use Erwin.

    Please note that it can only be done as shown on the thread linked above: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Do however let us know what is the form and let us know what you would like to set it up as and we can inspect it to see what options you are missing, or what to do to see the same.

    As mentioned above, they should only be shown to you on Form Calculation and Number fields.

  • Profile Image
    zawadil
    Answered on November 26, 2015 at 04:20 PM

    Hello Ben !

    Problem was the text field in the calculation, I fixed it.

    THX !

    BR Erwin

  • Profile Image
    BDAVID
    Answered on November 26, 2015 at 05:28 PM

    Glad to know it's fixed now, on behalf of my colleague, you are welcome! If you need anything else please open a new thread, we will be glad to assist you.