How to enable my client to delete submissions of a form?

  • BGGRAPHICS
    Asked on November 26, 2015 at 3:30 PM
    I see that this client has 18 pages of form submissions dating back to Fe 2013. Although I do not see a "Delete" Button available for them.  Is there a way for them to delete some of the older submissions that they may no longer need?
  • Kiran Support Team Lead
    Replied on November 26, 2015 at 3:37 PM

    Unfortunately, it is not possible to provide access to delete the submissions from submissions view page. However, you may consider adding your client as a sub-account users so that they can view and edit/delete the submissions for the shared forms. Please refer to the guide below that can help you in adding sub-account users.

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Hope this information helps!