What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Whenever messages are rejected by your email service provider's servers (due to security setting or filters), we will try several times to deliver the message for a given time-frame, but if the delivery fails, it will mark it as "rejected", and it will store your recipient email address into our bounce list.
Please check this guide to see if your email recipient is in our bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list
If you are having any issues not receiving email notifications, please let us know, we will be glad to assist you.