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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Size in on a PC vs iPhone

    Asked by mgcaledonian13 on November 26, 2015 at 04:48 PM

    I have an issue with the iPhone not displaying correctly see  attached file and the one shown below.

    I have to have the PC Screen with the large amount of "blue" blank space to get the form to show without the bottom missing from the "furher information" field downwards on an ipad. With it showing this way on a PC the is cut off as shown in the Screen shot for the iphone.

    I am using iframe code in this case

    I have used both an alteration in % and in px but neither solved the problem it just increases the space on the PC form.

    Suggestions please  

    Page URL:
    http://www.mgcaledonian.com/may-run-2016-form/

    Screenshot
    size pc in a
  • Profile Image
    JotForm Support

    Answered by BDAVID on November 26, 2015 at 06:12 PM

    Please try the following:

    1) Remove the Iframe code from your page.

    2) Get a fresh Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    a) Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    b) Make sure to set the proper height to show it without the extra "blue" empty space, and set  scrolling property to "yes", so the submit button is shown in mobile views, example:

    Let us know if you need more help, and if you have another question, please open a new thread we will be glad to assist you.

  • Profile Image

    Answered by mgcaledonian13 on November 28, 2015 at 05:20 PM

    BDAVID

    Thanks that worked a treat.

    Willy Scott 

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 28, 2015 at 07:04 PM

    You are welcome! Feel free to contact us any time, we are here to assist you.