Upgrade not showing

21stcentury
Asked on January 27, 2012 at 03:10 PM

Hi,

I have just paid for an upgrade and it is not showing in my account. How long does it take to show up?

regards,

Brandon
pinoytech
Answered on January 27, 2012 at 03:13 PM

Hi,

Upgrades are almost instant. When you complete the purchase, your account should become Premium/Professional. If you do not see your limits increased. Log out, delete/erase your browsing cache and cookies then log back in.

For further assitance, please don't hesitate to contact us! Thank you for using JotForm!
AtacanC
Answered on January 27, 2012 at 05:36 PM

@Brandon

You account has been successfully upgraded to premium.