Upgrade not showing

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    21stcentury
    Asked on January 27, 2012 at 03:10 PM

    Hi,

     

    I have just paid for an upgrade and it is not showing in my account. How long does it take to show up?

     

    regards,

    Brandon

  • Profile Image
    pinoytech
    Answered on January 27, 2012 at 03:13 PM

    Hi,

     

    Upgrades are almost instant. When you complete the purchase, your account should become Premium/Professional. If you do not see your limits increased. Log out, delete/erase your browsing cache and cookies then log back in.

    For further assitance, please don't hesitate to contact us! Thank you for using JotForm!

  • Profile Image
    AtacanC
    Answered on January 27, 2012 at 05:36 PM

    @Brandon

    You account has been successfully upgraded to premium.