I get the message "Form not found - this form is disabled" when I want

  • Profile Image
    pasquasi
    Asked on November 27, 2015 at 03:03 AM

    I get the message "Form not found - this form is disabled" when I want to publish it on my page.. How can I fix this?



    This is a re-post of a comment on Add a form to a Jimdo page

  • Profile Image
    Chriistian
    Answered on November 27, 2015 at 03:37 AM

    Hi,

     

    I checked the account with username pasquasi and I noticed that your account was automatically suspended by our phishing detector due to this forms:

    http://www.jotformeu.com/form/53296113176354

    http://www.jotformeu.com/form/53296716851363

     

    We do not allow our user to create a login form or have a username and/or password field in their forms as this is against our terms of use. Please delete the forms in question to avoid your account to be suspended.

     

    Regards.

  • Profile Image
    pasquasi
    Answered on November 27, 2015 at 11:57 AM

    Hi Chriistian,

    Thanks for this advise.

    The idea behind this form is that we can identify who sends us the information. It is not meant to be a login form.

    I deleted the forms and cretaed new ones that do not have such characteristics.

    May I ask you to release my account?

    Best regards,

    Silvio

  • Profile Image
    Kiran
    Answered on November 27, 2015 at 12:55 PM

    I've checked your account, it seems that these forms are still existing in your account. I've deleted them from your account now and activated the account. You should be able to login to your account without any issue. 

    Let us know if you need any further assistance. We will be happy to help.